Terms & Conditions

These terms apply to every order placed on christmas.nstackdigital.com (the “website”). The website is run by North Stack Digital Ltd, trading as The Christmas Gadgets (“we”, “us”). By placing an order you agree to these terms.

• Trading name: The Christmas Gadgets
• Company: North Stack Digital Ltd, registered in England and Wales, company number 17543538
• Registered office: 2 Frederick Street, London WC1X 0ND, United Kingdom
• Email: [email protected]

When you place an order you get an email saying we have received it. This is not yet acceptance. The contract between you and us starts when we email you to confirm that your order has been dispatched. We may refuse or cancel an order before dispatch, for example if an item is out of stock or there is a clear pricing error. If we cancel, we refund you in full.

You must be 18 or over to place an order.

We describe products as accurately as we can. Photos are for illustration; colours on screen can look slightly different, and small changes between production batches can happen.

Unless the product page says otherwise, USB lights are sold without a USB plug adapter, and the remote control's button battery is not included.

All prices are in pounds sterling (GBP). The price you see at checkout is the total you pay: delivery to UK addresses is free and there are no extra charges.

You can pay with PayPal or a debit or credit card (processed by PayPal). We never see or store your full card details. Payment is taken when you place your order.

We deliver to addresses in the United Kingdom. Orders are usually dispatched within 1 to 3 working days and tracked delivery takes 7 to 15 working days from dispatch. These are estimates, not guaranteed dates. Full details are on our Delivery page.

If your order has not arrived 20 working days after dispatch, contact us and we will send a replacement or refund you.

You can cancel your order and return it within 30 days of delivery, without giving a reason. This is longer than the 14 days required by the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013. How to do it, and how refunds work, is explained in our Refund Policy.

Under the Consumer Rights Act 2015, goods must be as described, fit for purpose and of satisfactory quality. If your item is faulty, damaged, wrong or not as described, contact us with a photo and we will refund or replace it. You do not need to send it back unless we ask.

Please follow the instructions and our product safety advice. Our lights are decorations, not toys. We are not responsible for damage caused by using a product in a way it was not made for.

If you create an account, keep your login details private. You are responsible for orders placed through your account.

We are responsible for loss or damage you suffer that is a foreseeable result of us breaking these terms or failing to use reasonable care. We do not exclude liability where it would be unlawful to do so, including for death or personal injury caused by our negligence, for fraud, or for breach of your legal rights as a consumer. We are not liable for business losses: our products are for private use.

We may update these terms from time to time. The terms that apply to your order are the ones on the website when you placed it.

These terms are governed by the law of England and Wales. You can bring a claim in the courts of England and Wales, or, if you live in Scotland or Northern Ireland, in the courts where you live. If you have a complaint, please write to us first: most problems are solved quickly by email.

Email [email protected] or write to North Stack Digital Ltd, 2 Frederick Street, London WC1X 0ND, United Kingdom. We reply within 1–2 working days.